Shipping & Delivery
- We primarily ship from local warehouses located in Germany or Poland to European countries.
-
Free shipping to all European countries.
- We partner with reputable, large international carriers to ensure your parcels arrive at their destination quickly and safely.。
Freight
These are estimates based on delivery times for most orders. Actual processing and delivery times may be shorter or longer during peak order periods.
| Country/Region | Freight | Delivery time (days) |
| France/Germany/Poland | Free shipping | 3-5 |
|
IT/NL/BE/LU/DK/ IE/GR/ES/PT/AT/ FI/SE/CY/MT/HU/ CZ/SK/SI/EE/LV/LT/RS |
Free shipping | 3-7 |
| Other European countries | Contact Us | 8-20 |
Order Processing & Delivery
After your order is placed, FlashFish sends an order confirmation to the email used at checkout. If you need to update an order, contact support as soon as possible before the order enters processing.
Processing
Processing time can vary by product, order volume, and the item with the longest processing time in a multi-item order. FlashFish prepares and packs orders before shipment and sends updates when available.
Shipping
Available shipping methods are shown during checkout based on the delivery address and the products in your order. Carrier availability and transit time can change during holidays, severe weather, customs checks, or other carrier delays.
Delivered
Tracking information can take time to appear after a shipment is created. If tracking is not active yet, check again later or contact FlashFish support with your order number.
Tax
Import duties, taxes, or customs fees may apply depending on your country or region, carrier, and local regulations. Check with your local customs office if you need details before placing an order.
Contact Us
If you have a question during shipping or after delivery, contact FlashFish support with your order number so the team can check the shipment details.
Email: info@flashfishtech.com
WhatsApp: +86 15976672158
Phone: +1 (818) 338-1878
Use the payment options shown at checkout for the most current availability in your region. If a payment method does not appear, it may not be available for that order or delivery location.
Accepted Payment Methods
FlashFish checkout displays the payment methods currently available for your order. Availability can vary by region, order value, and payment provider rules.
1. Credit & debit cards
Major card options may appear at checkout when supported for your region and order. If your card is declined, check with your card issuer or try another available checkout method.
2. PayPal
PayPal may appear as an available checkout option when supported for your region and order. Availability and any PayPal installment options are determined at checkout by PayPal.
3. Financing options
If financing or buy-now-pay-later options appear at checkout, eligibility, payment schedule, and terms are provided by the payment provider.
4. Offline payment requests
For any offline payment request, contact FlashFish support before sending funds. Use only the payment instructions provided by FlashFish support for your specific order.
Order Support & Payment Security
Checkout and payment are handled through Shopify and the payment providers shown at checkout. FlashFish support will never ask you to send full card details by email or chat.
What happens after I place an order?
You should receive an order confirmation after checkout. When the order is ready to ship, tracking details are sent to the email address used at checkout.
Need payment or order help?
If a payment is declined or you need help with a regional payment option, contact FlashFish support.
Email: info@flashfishtech.com
WhatsApp: +86 15976672158
How to claim warranty?
FlashFish Warranty Support
For warranty questions, review the warranty page and contact support with your product model, order number, and a clear description of the issue. Coverage depends on model, purchase channel, and current warranty terms.