Support & Service
Warranty Policy & After-Sales Service
Warranty Extension:
- 1 YEAR + 1 YEAR (Products on this site)
- 1 YEAR (Refurbished items / items from Third-party store)
| Model | Warranty | Model | Warranty |
|---|---|---|---|
| A101 | 1+1 YEAR | P56 | 1+1 YEAR |
| A201 | 1+1 YEAR | P60 | 1+1 YEAR |
| A301 | 1+1 YEAR | P63 | 1+1 YEAR |
| A501 | 1+1 YEAR | P66 | 1+1 YEAR |
| A601 | 1+1 YEAR | P15 | 1+1 YEAR |
| A1001 | 1+1 YEAR | P25 | 1+1 YEAR |
| BP030B | 1+1 YEAR | S25 | 1+1 YEAR |
| E103 | 1+1 YEAR | T2000 | 1+1 YEAR |
| E200 | 1+1 YEAR | T1200s | 1+1 YEAR |
| EA150 | 1+1 YEAR | T300PRO | 1+1 YEAR |
| F132 | 1+1 YEAR | T200 | 1+1 YEAR |
| G300 | 1+1 YEAR | SP50 | 1+1 YEAR |
| J1000 | 1+1 YEAR | SP100 | 1+1 YEAR |
| J1000plus | 1+1 YEAR | TSP60 | 1+1 YEAR |
- 1 YEAR + 2 YEAR (Products on this site)
- 1 YEAR (Refurbished items / items from Third-party store)
| Model | Warranty | Model | Warranty |
|---|---|---|---|
| QE01D | 1+2 YEAR | UA550 | 1+2 YEAR |
| QE02D | 1+2 YEAR | UA1100 | 1+2 YEAR |
- 5 YEAR (Products on this site)
- 1 YEAR (Refurbished items / items from Third-party store)
| Model | Warranty |
|---|---|
| SR5000 | 5 YEAR |
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Contact & Quick Links
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Warranty & Extension Link: FlashFish Warranty Page
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📧 Email: info@flashfishtech.com
- 💬 Live Chat:
WhatsApp: Message us here
WhatsApp Channel: Follow for Updates -
Warranty & Extension Link: FlashFish Warranty Page
Payment Methods | Secure, Simple & Flexible
At FlashFish, we believe that achieving energy independence shouldn’t be a headache at the checkout. Whether you are securing a compact A101 for your next adventure or investing in a heavy-duty SR5000 home backup system, we provide a variety of globally trusted and encrypted payment options to suit your needs.
1. Credit & Debit Cards (Global Standard)
We accept all major international credit and debit cards. Our system is optimized for fast processing to get your gear shipped as quickly as possible.
- Supported Networks: Visa, MasterCard, JCB, Discover, Diners Club, and Visa Electron.
- Security Note: Please ensure your card is authorized for international online transactions if you are ordering from outside the billing country.
2. PayPal (Recommended for Speed & Protection)
PayPal is our most popular payment method, offering an extra layer of buyer protection and a lightning-fast checkout.
- PayPal Balance: Use your existing funds for an instant transaction.
- Linked Cards: You can also use American Express (Amex) through the PayPal gateway.
- PayPal "Pay in 4": Available in eligible regions (including the US and parts of Europe), this allows you to split your purchase into 4 interest-free installments, making professional power more accessible than ever.
3. Financing & Buy Now, Pay Later
To help our community invest in premium energy solutions without the upfront strain, we offer specialized financing:
- Affirm (USA Only): Select Affirm at checkout to split the cost of your FlashFish gear into manageable monthly payments. Quick eligibility checks are performed at checkout without affecting your credit score.
4. Offline Payments: Western Union
For customers who prefer traditional banking or offline transfers, we accept Western Union.
- How it works: Complete your transfer at a local branch or online, then must provide the following details to our [Support Center]:MTCN (10-digit Control Number)Sender’s Full Name & AddressExact Amount & Your FlashFish Order Number
- Note: Orders via Western Union are processed once our team manually verifies the funds (usually within 24–48 hours).
Your Security is Our Priority 🛡️
Industry-Standard Encryption
We utilize SSL (Secure Socket Layer) encryption and the latest server-side security protocols. FlashFish never stores or even sees your full credit card details. All financial data is handled by our encrypted payment gateways (like PayPal), ensuring your information stays private and protected.
Do you ship overseas?
Instant Notification: You will receive a confirmation email immediately after a successful payment.
Processing Status: Once paid, your order status will move to "Processing". This means our 2026 production batch gear is being picked and packed at one of our local warehouses (DE, PL, or USA).
Tracking: You will receive a second email with tracking details as soon as your order leaves the warehouse.
Need Assistance?
If your payment is being declined or if you have questions about regional payment options (like Klarna or iDEAL), our dedicated support team is ready to help:
📧 Email: info@flashfishtech.com
💬 Live Chat:
WhatsApp ： https://wa.me/8615976672158
WhatsApp Channel： https://whatsapp.com/channel/0029Vb7F7FD4inoikHbjyy3g
How to claim warranty?
FlashFish Warranty protection is a core part of our commitment to providing reliable, long-term energy solutions for your off-grid lifestyle. We understand that whether you are using a portable power station for weekend camping or a solar generator kit for emergency backup, you need to trust that your gear is built to last. That is why every authentic product purchased through our authorized channels comes with a comprehensive manufacturer warranty, typically ranging from 12 to 24 months depending on the specific model.
Our FlashFish warranty coverage is designed to be hassle-free, ensuring that you can focus on your adventures rather than your equipment. This policy covers all defects in materials and workmanship under normal use. If your unit experiences a technical issue during the coverage period, our dedicated professional energy team will provide expert troubleshooting, repair services, or a full replacement if necessary. We take pride in our rapid response times and our ability to get your power back up and running as quickly as possible.
FlashFish full-platform after-sales service and extended warranty link: