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* Shipping Policy
Specifications for Different Regions
Europe
EU socket (220V-240V（50Hz）) from EU warehouse by default. (For more details: Pls visit Flashfish EU where to buy)
North America
Shipped from North American warehouse by default, equipped with US standard socket (110-120V (60Hz)).(For more details: Pls visit Flashfish US where to buy)
Other countries
Local specifications from local warehouse by default. If you need other specifications, please note your demand.
Delivery Services：
Delivery will happen within 1-3 working days of dispatch, and usually 3-5 days (EU/US/SEA/JP/RS) later you will receive your products. On the day of delivery we will write the tracking number on the order system and email letting you know that delivery will take place.
We are able to offer world class shipping options through our long term partnerships with UPS, DPD, FedEx, DHL and other leading global carriers.
The shipping is delayed for some objective or uncontrolled reasons. We will notice our customer ahead for delays. During the busy Holiday season, processing times take longer than usual, and some delays are to be expected.
For details, please see: Where to buy
* User Guides
Download free user guides for all of our products. The guides contain detailed information on technical specifications, operational instructions, and general care for the products.