FLASHFISH U.S.

Contact FlashFish U.S.

Quick answer: Use the form below for product, order, delivery, return, warranty, manual, or technical-support questions. Include the exact product model and order number when they apply. Email is the primary record for order, return, refund, warranty, and technical-support requests.

CHOOSE A ROUTE

Send the request to the right team

Product guidance

Explain the device or use case, required ports, and the model you are considering.

Email information team

Orders and delivery

Include the order number, delivery ZIP code, and email address used for the order.

Email customer support

Returns and warranty

Review the applicable policy, then include the order number, exact model, and issue details.

Start a support request

Business enquiries

Include the requested models, quantity, destination, sales channel, and business contact details.

Email business team

CONTACT FORM

Send a support request

Include the exact model and order number when they apply. Do not send passwords or full payment-card details.

CONTACT DETAILS

Current U.S. support channels

Primary customer-care email

service@flashfishtech.com - order status, tracking, returns, refunds, warranty requests, and technical after-sales support.

Pre-sales and general information

info@flashfishtech.com - product selection, compatibility checks, and general questions before purchase.

Business enquiries

market@flashfishtech.com - wholesale, distribution, partnerships, and marketing; not for consumer order support.

Phone and WhatsApp

U.S. phone: +1 (818) 338-1878. WhatsApp: +86 159 7667 2158. The WhatsApp number is an international messaging number, not a U.S. phone line. Formal return, refund, and warranty requests should also be sent by email.

Support hours

Monday-Saturday, 9:00 a.m.-6:00 p.m. Hong Kong Time (HKT, UTC+8), excluding public holidays. Email can be sent at any time and is handled during support hours.

SELF-SERVICE