U.S. Shipping Policy

This policy applies to orders placed on flashfishtech.com for delivery in the United States.

U.S. orders are normally fulfilled from available domestic inventory, including our active East Coast warehouse in New Jersey. The fulfillment location can change by model, bundle, stock level, and delivery address. A warehouse address is not automatically an approved return address; contact support before returning any product.

Order processing time

Most in-stock orders are prepared for dispatch within 1 business day. Some orders may require 3–5 business days because of inventory allocation, order volume, address review, or multi-item packing. Weekends and public holidays are not business days. Processing time is separate from carrier transit time.

U.S. carriers and tracking

Depending on the product, warehouse, address, and service availability, FlashFish may use DHL, FedEx, UPS, or USPS. The final carrier and service level are assigned during fulfillment and appear in the shipment confirmation or tracking update. Tracking can take time to activate after a label is created.

Delivery area and estimated transit

Standard service is primarily designed for street addresses in the 48 contiguous United States. Eligible U.S. orders typically arrive in 3–7 business days after dispatch, but checkout and the carrier tracking page provide the order-specific estimate.

Alaska, Hawaii, Puerto Rico, other U.S. territories, APO/FPO addresses, P.O. boxes, and remote locations may have limited product eligibility, longer transit, or an additional charge. If checkout does not offer a shipping method, contact support before ordering.

Large power stations, solar kits, and other exceptions

• Large battery products and solar generator kits may use different carriers or arrive in separate packages.
• Some large or heavy products cannot be delivered to P.O. boxes or certain remote addresses.
• Carrier limits, lithium-battery handling rules, severe weather, peak periods, and address corrections can extend processing or transit.
• For a time-sensitive order, confirm inventory and delivery eligibility with support before checkout.

Shipping charges

Standard shipping is free for eligible U.S. orders. Any exception, remote-area fee, or non-standard service charge will be shown at checkout before payment.

Need shipping help?

Email service@flashfishtech.com with your order number and delivery ZIP code. For large products or remote addresses, include the model you plan to order.

For orders to Europe, visit eu.flashfishtech.com.