FlashFish Warranty & Claim Support
WARRANTY
Check coverage by exact model
Warranty duration varies by model. The information below is limited to durations confirmed in FlashFish product records. If your model is not listed, or its record does not provide a duration, contact support with your order information instead of using the duration for a different model.
MODEL REFERENCE
Warranty durations in FlashFish product records
Match the model exactly. Similar names do not establish the same coverage period.
Portable power stations - 12 months
FlashFish A101, FlashFish E103, FlashFish E106B, FlashFish E200, FlashFish T200, FlashFish T300Pro, FlashFish T1200s, and FlashFish T2000.
Portable solar panels - 12 months
FlashFish TSP60, FlashFish TSP100, and FlashFish TSP200.
FlashFish X60 - 12 months
The FlashFish X60 product record provides a warranty duration of 12 months.
FlashFish SR5000 - 60 months
The FlashFish SR5000 product record provides a warranty duration of 60 months.
Models without a confirmed duration in the product database
The product database does not provide a confirmed warranty duration for FlashFish SR2000, FlashFish SR2000-AC, or FlashFish SR5000-AC. For these and any model not listed above, contact support with the order number, purchase channel, and exact model.
CLAIM PREPARATION
Prepare the information support needs
Email service@flashfishtech.com with the order number, purchase channel, exact product model, and a concise description of the issue. Add clear photos or video when relevant. FlashFish support will review the request under the applicable purchase and warranty terms. Do not ship a product until support provides the appropriate instructions.
Warranty FAQ
Use the exact product model and order documentation when asking about coverage.
How long is the FlashFish warranty?
The duration varies by model. Use the model reference on this page and your order documentation. Do not assume that two similarly named products have the same duration.
What is the warranty duration for FlashFish T2000?
The FlashFish T2000 product record provides a warranty duration of 12 months.
What is the warranty duration for FlashFish SR5000?
The FlashFish SR5000 product record provides a warranty duration of 60 months.
What if my model is not listed?
The product database does not provide a confirmed value for models not listed on this page. Contact service@flashfishtech.com with your order number, purchase channel, and exact model.
What should I prepare for a warranty request?
Prepare the order number, purchase channel, exact product model, a concise issue description, and clear photos or video when relevant.
Should I ship the product before contacting support?
No. Contact FlashFish first and wait for the appropriate instructions and return address.